Using our Budget Ground shipping option, domestic shipments will typically take from 3-7 business days depending on your location. Using our Express Ground shipping option, domestic shipments will typically take from 2-4 business days (saving you on average 1-2 days of shipping over budget ground). International orders of unlicensed products may take up to 1 month (30 days) to be delivered; please be aware that we are unable to ship select licensed products internationally. We use both FedEx and the United States Postal Service for domestic and international orders. We reserve the right to use either carrier and, on occasion, other carriers at our discretion, to ship your order. Any international orders that are returned will be charged a return shipping fee.
If you have questions as to the status of your order, please email us at CustomerService@DiscountPartySupplies.com or call us at 1-888-833-0302.
*Free Budget Shipping on All Domestic Orders $59 and Over. Excludes Alaska and Hawaii.
We’ve partnered with some of the leading logistics companies in the industry to provide a low-cost, dependable, trustworthy and highly trackable shipping option. Partnering with the major carriers (USPS and/or FedEx), our Budget shipping is sorted and shipped by experts who provide you step-by-step tracking data along the way. With an average ship time of 3-7 business days to your door and a 9 business day delivery guarantee, this highly-efficient and affordable shipping option is preferable to most of our customers.
Express ground shipping is available for those customers who need their party supplies a little bit faster. Customers choosing expedited shipping will have their packages moved ahead of our budget shipping customers and shipped directly via FedEx and/or USPS. Still affordable, this expedited option has an average ship time of 2-4 business days to your door (the closer to our Michigan headquarters, the faster it will be) and comes with a 5 business day delivery guarantee.
For most shipments, a signature will not be required for delivery of your order. However, in some circumstances we may require a signature based on the order size, monetary value of the merchandise and/or restrictions in your delivery area. Once we determine that a signature is required for delivery, Discount Party Supplies is unable to remove this signature requirement and the shipper will not deliver without it.
Discount birthday supplies, party favors and other fun party products are shipped quickly and accurately from our warehouse to your door every day!
We promise that your domestic order will arrive by the delivery date indicated during checkout, or your shipping is free (United States only). If your domestic order is delayed and does not arrive by the guaranteed date, email us at CustomerService@DiscountPartySupplies.com to receive a full refund for your shipping charges. Shipping delays due to situations beyond our control which include, but are not limited to, weather difficulties, natural or man-made disasters, and other circumstances will not be subject to our Shipping Promise and will not receive any refund.
Delivery time for your order will depend on your choice of shipping method.
For items that are not personalized, the table below describes the expected time frame for every shipping option.
If you have any questions, please email CustomerService@DiscountPartySupplies.com or call us at 1-888-833-0302.
Yes, we absolutely offer same-day shipping!
Discount Party Supplies takes pride in our extremely fast turnaround time for all of our customers’ orders.
Therefore, most domestic orders placed Monday thru Friday before 3:00pm (EST) will ship the same day.
Most orders received after 3:00pm (EST) will ship the next business day.
Please note: The day that we ship your order does NOT count as an in-transit day.
In other words, start counting days starting with the first day AFTER your order ships.
Same day shipping does not apply to:
We ask that you please allow up to 3 additional business days (Monday through Friday) for your order to be printed. While most orders placed before 3 p.m. Eastern Time Monday through Friday will ship on the same day, we can guarantee that it will be no more than 3 extra processing days before your order ships. Custom orders are printed and shipped from our Jackson, MI location. Business days do not include Saturday, Sunday, or Holidays.
Please refer to our shipping map below to see the time en route in the shipping method of your choice, and add that time to the additional day of processing for custom orders. The day your order ships is not counted as an in-transit day. Start counting the day after it ships (i.e., if it ships on Monday, start counting your method of shipment on Tuesday, and do not include weekends or holidays).
During checkout, U.S. customers may select an expedited shipping option. At any time, Discount Party Supplies reserves the right to contact the customer prior to shipment for additional shipping charges if deemed necessary for expedited shipping of over-sized products.
Certain products and packages are considered over-sized on our website and may be subject to additional shipping charges. In some cases, over-sized packages cost us a considerable amount more to ship; in this case we will contact you for the difference. Over-sized shipment examples could include but are not limited to:
Check the product description for a note indicating the product may be over-sized. We appreciate your understanding. If you have any questions, feel free to contact customer service.
Some piñatas and other odd-shaped party supplies may need special care. In some instances, this may mean that some shipping options (expedited shipping, APO shipments) may be unavailable. While we make every effort to disclose this on the product description, some restricted shipping options may not be obviously apparent and may depend on the exact products included in your complete order.
In such occasions where your shipping options are restricted, you will be contacted as soon as possible and shipping alternatives will be provided.
Discount Party Supplies ships our party supply orders extremely fast. In fact, most orders arrive on our customers’ doorsteps in just a few business days.
However, if you are on a strict deadline and need your supplies quickly, and you are unsure about your package making it on time, we recommend you use an expedited shipping option. While Discount Party Supplies is extremely good at what we do (getting shipments delivered fast), once it leaves our facility, it is no longer in our hands. Weather conditions, accidents, and other issues can delay shipment. Why make yourself sweat it out if you have to have your order by a specific date? Relax, expedite your order, allow yourself some wiggle room, and receive it a day ahead of time.
We ship to our customers throughout the Continental US, to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, as well as the following international locations, to Australia, Canada, Japan and New Zealand (for unlicensed products). All international orders are final. We do not refund international shipping or replace any lost international shipments. Shipping transit times will vary depending on your location. All shipments originate from Jackson, Michigan.
Please note: We are unable to reship missing or damaged items to an international location. Any missing or damaged items will be fully refunded. We appreciate your understanding.
We do not ship to PO Boxes unless prior arrangements have been authorized. Customers receiving party supply orders into Canada and all other International destinations are responsible for all duties and taxes levied by their location country. Any returned international orders will be charged the shipping fee.
We no longer accept purchase orders. Schools, charitable donations and other organizations may call our customer service department at 888-833-0302 for assistance placing a large order with a credit card only.
We require a physical address to ship packages using expedited shipping methods. Unfortunately, we cannot accept P.O. Boxes.
Discount Party Supplies reserves the right to contact any international customer for additional shipping fees. Additional shipping fees may be requested due to extremely large package size or extremely heavy package weight. If this occurs we may contact the customer and request additional charges.
USPS is our primary shipping carrier for Alaska, Puerto Rico, Hawaii, and Canada (Canada Post). The following flat rate shipping charges will apply to all orders being shipped to these destinations:
For those customers shipping to a PO Box or who have a PO Box as part of their address, please include your complete address. Customers who enter incomplete and/or partial addresses are responsible for the delivery status of their order.
Customers should be aware that Discount Party Supplies uses a variety of shipping carriers and, though shipper deliery issues with PO Boxes are extremely rare, some carriers treat addresses with PO Boxes differently than others.
While we will make every effort to ensure your package is delivered correctly and in a timely manner, we are not responsible for a failure to deliver to a PO Box on behalf of our carriers.
Discount Party Supplies is happy to provide APO / FPO shipments for qualified customers. Shipping for APO/FPO addresses starts at $14.95 and free shipping is not available for these orders. Delivery times will vary depending on your location. APO/FPO orders are shipped via USPS, and can only be tracked to the original shipping base. Any orders being sent to Afghanistan or Iraq may take several weeks, so please order with time to spare. Please contact us at 1-888-833-0302 if you are interested in this shipping option.
In accordance with state laws, orders shipped to Michigan will have a 6% sales tax applied to the total.
Hours: Monday - Friday from 8:30 a.m. - 4:30 p.m. (EST)
Discount Party Supplies
Customer Service Department
720 McKay Street
Jackson, MI 49202