Discount Party Supplies is focused on providing the best customer service in the party supplies industry. If you have questions about us or any of our services, please take a moment to look over our most frequently asked questions.

Customer Order Questions

• Is your site secure?
  
• I understand your site is secure, but I’m still not comfortable buying online. Does Discount Party Supplies offer other ways to purchase party supplies?
  
• How do I know that my purchase has been confirmed?
  
• Are the items that I’m ordering in stock?
  
• How do I add items or cancel my order?
  
• Do you offer volume discounts for larger orders?
  
• Do you sell wholesale to retail accounts?
  
• How can I obtain a product catalog?
  
• Something is wrong with my order. What should I do?
  
• Read our product disclaimer.
  

Shipping Questions

• Does Discount Party Supplies offer same-day shipping?
  
• How long will my order from Discount Party Supplies take to arrive?
  
• How do I get my order expedited?
  
• Where will Discount Party Supplies ship my order?
  
• How much does it cost to ship my order?
  
• I have to have my party supplies in 3 business days. Your UPS chart states that, based upon where I live, I should receive my order in 3 days via UPS Ground. Should I ship my order UPS Ground or have it expedited?
  
• Do you deliver party supplies using APO / FPO Shipments?
  

Payment Questions

• What forms of payment does Discount Party Supplies accept?
  
• What sales tax, if any, will I owe?
  
• I received a credit card error. Why did my transaction fail?
  

Order Status Questions

• How do I check the status of my order?
  
• When will my order be delivered?
  

Customer Return Questions

• How do I return a product for credit?
  
• What items can I return?
  
• How long do I have to return an item?
  
• Can I exchange an item for credit?
  

110% Price Guarantee Questions

• What is your 110% Best Price Guarantee?
  
• How does it work?
  
• What party supply products are eligible?
  

Purchase Order/Wholesale Order Questions

• Can I order party supplies with a Purchase Order?
  
• Do you offer volume discounts or wholesale pricing?
  

Security and Privacy Questions

• Is Discount Party Supplies’ website secure?
  
• What is your privacy policy?